Privacy Policy

Last updated: June 2026

1. Introduction

At Flavour Lounge we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use and protect your data when you visit our website or interact with our services.

2. Who We Are

Flavour Lounge is a Japanese Asian takeaway restaurant based in Birmingham.

Business Name: Flavour Lounge Address: 17 Raddlebarn Road, Selly Oak, Birmingham, B29 6HJ Email: contact@flavourlounge.co.uk Phone: 01212 217399

3. What Information We Collect

We may collect the following information from you:

Your full name Your email address Your phone number Your delivery address Your order history Your payment information — processed securely and never stored by us Your browsing data via cookies

4. How We Use Your Information

We use your information to: Process and deliver your orders Send order confirmations and updates Respond to your enquiries and feedback Improve our website and services Send promotional offers — only with your consent Comply with legal obligations

5. How We Store and Protect Your Data

Your data is stored securely. We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. We do not sell, trade or share your personal data with third parties without your consent unless required by law.

6. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. Cookies are small text files stored on your device. You can choose to disable cookies at any time through your browser settings. Please note that disabling cookies may affect some features of our website.

7. Third Party Services

Our website may contain links to third party websites or services such as Google Maps and food delivery platforms. We are not responsible for the privacy practices of those third party services. We recommend you review their privacy policies separately.

8. Your Rights

Under data protection law you have the right to:Access the personal data we hold about you Request correction of inaccurate data Request deletion of your personal data Withdraw your consent at any time Object to how we process your data Request a copy of your data

To exercise any of these rights please contact us at contact@flavourlounge.co.uk

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.